Feedback Management
Introducing a new platform that helps businesses build fans, conduct customer service, and generate leads with social media.
Generate, Manage And Display Feedback Or Let Your Clients Do It Themselves - All On Your Own Branded Cloud Software Platform.
If you need to improve your local review scores, boost their SEO rankings or help build credibility, you came to the right place. Feedback management is a tool that helps your business build a stronger online presence and a more positive online reputation.
Smart business owners are getting serious about soliciting feedback, but generating reviews is hard work. It’s a hassle reaching out to customers, not to mention directing them to review sites, tracking conversations and sharing recommendations on social media.
Business owners need a solution that does the heavy lifting for them.
Why Is Feedback Generation Important?
Local search is driven by online feedback, and so is revenue. On average, customer ratings are proven to increase sales by 18%, and 90% of people claim positive feedback influence their purchasing decisions.
- Request feedback via email
- Publish positive feedback automatically
- Respond to customer feedback
- Receive instant email notifications
Benefits
Online conversations about local businesses are increasing, and these companies depend on strong search results and positive word of mouth to help drive foot traffic into your stores. With Reputation Monitoring, small and medium businesses can:
- Hear what your customers are saying on review sites, blogs, and social networks
- Improve search engine rank by unifying online listings
- Monitor employees’ activity on social media
- See how they stack up against competition
- Receive regular, actionable reports that help improve your online presence
