Social Media Hub
Introducing a new platform that helps businesses build fans, conduct customer service, and generate leads with social media.
Manage The Top 5 Social Media Profiles In One Hub. Clients Can Sign Into Your White Label Platform To View And Post To Connected Profiles.
Social media takes work, there’s no doubt about it. Any business that has tried running own Facebook and Twitter profiles knows that gaining new customers is more difficult than it seems.
At the end of the day it comes down to focusing on three areas:
1) Building a Fan Base,
2) Conducting Customer Service, and
3) Generating Leads. Quantum Agency’ platform is made to guide businesses through these three steps and ensure that they’re getting the most out of social.
Building A Social Media Fanbase
Business can make as many posts as they want, but without a decent sized fan base it’s the equivalent of screaming a message into thin air. Social Marketing takes the process of building a fan base and splits it into three actionable stages that are proven to grow audiences as quickly as possible.
Generating Leads With Social Marketing
One of the most exciting parts of Social Marketing is the ability to find relevant leads based on searches for keywords and phrases. The results are current and can be based on location.
The applications are endless. A realtor can tell which Twitter users in city are tweeting about apartment hunting and send them a link to an open house, or a locksmith can see the angry tweets from people who just locked your keys in your car and reply with a quick message. Finally, social media has measurable ROI.
Customer Service With Social Marketing
Over 51% of Facebook users and 81% of Twitter users expect a response to an online complaint or question within one day. With that kind of time pressure, companies need a way to instantly hear about what customers are saying to them and reply at the drop of a hat.
With Social Marketing, businesses are notified every time someone is trying to talk to them on social media. Whether they mention username on Twitter, post a picture or status to your Facebook page, or check-in to a location on Foursquare, business owners will know about it the second it happens and be able to reply straight from the platform.
Online conversations about local businesses are increasing, and these companies depend on strong search results and positive word of mouth to help drive foot traffic into your stores. With Reputation Monitoring, small and medium businesses can:
- Hear what your customers are saying on review sites, blogs, and social networks
- Improve search engine rank by unifying online listings
- Monitor employees’ activity on social media
- See how they stack up against competition
- Receive regular, actionable reports that help improve your online presence